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TXU Energy Highlights Common Mistakes in Small- and Medium-Sized Business Power Purchasing

State’s leading electricity provider gives business owners contracting tips


Dallas,Texas (PR MediaRelease) July 14, 2016

Entrepreneurs and small-business operators often approach electricity contracting for their businesses the way they do for their homes. But doing so can be a costly mistake, particularly in competitive areas of the state.

Today, TXU Energy is sharing cost-saving advice to help business owners and operators in the community:

Take in the whole picture

Some providers offer stripped-down, per-kilowatt-hour energy rates without outlining add-on and pass-through charges. At times, those charges can double the monthly costs.

Read the fine print

Some retailers use contracts that give them unilateral options to change customers’ rates. Business owners may need to expect the unexpected.

Keep an eye on the calendar

Busy business leaders sometimes put off renewing electricity plans or switching to a preferred provider before their contract is up. Delaying can lead to expensive month-to-month rates and hasty decision-making.

Suit your needs

Not all providers offer unique contract lengths to fit a business’s needs or align with a business’s lease, but there are many that can and do.

Keep control

Because electricity costs can make up a significant amount of business spending, owners need to be able to manage their facilities’ HVAC controls. With the smart TXU iThermostat, business owners can control their thermostat settings across their business, even remotely.

Explore your options

Unless their signed leases say otherwise, all business owners in the competitive areas of Texas have the right to choose their retail electricity provider. Be aware that some property owners may get a commission for steering business toward particular retail electricity providers.

Trust an expert

There are many brokers and consultants in the market claiming to be energy experts. Business owners need to know their credentials, as well as their fee structures.

Expect respect

Business owners know that customer service counts, and an electricity retailer that doesn’t value customer service probably won’t provide much service when a customer needs help – and might actually charge more for it.

“We provide business customers choice, convenience and control over their electricity spending,” said Gabe Castro, vice president of business markets for TXU Energy. “We have a wide range of solutions and services to help small businesses grow, as well as deep experience serving business customers in Texas.”

About TXU Energy
More Texans trust TXU Energy to power their homes and businesses than any other electricity provider. We’re passionate about creating experiences and solutions tailored to fit the needs of our customers, including electricity plans, online tools to help save, renewable energy options and more. Ranked as the #7 Top Place to Work by The Dallas Morning News, TXU Energy is also committed to creating a dynamic and fun workplace where all our people can succeed. Visit for more. REP #10004

Michael Patterson
TXU Energy
Director of Communications
(972) 868-8337

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